Policies and Disclaimer

Clauses of Use

These agreements, which govern all claims made against the Swiss eUniversity portal and its members (SIMI Swiss, MI Swiss, and partner universities), include an arbitration clause and a waiver of class action lawsuits. Because they affect your legal rights, please read them thoroughly. If the laws of the nation in which you live make the arbitration agreement and class action lawsuit waiver unenforceable, these agreements will not be applicable.

Policy on Acceptable use

This policy to make sure that users of our services and members of our online community are aware of and abide by the rules.

General information

Swiss eUniversity is an online portal for promoting the online programs of SIMI Swiss, MI Swiss, and their university partners. Swiss eUniversity is not a real entity, nor an institution or company; it functions as a promotion portal for marketing purposes. Swiss eUniversity does not provide any training programs, issue qualifications, or make any judgments on academic results. The programs are offered by SIMI Swiss, MI Swiss, their university partners, and our international branches, including all members of European Education Holdings (collectively, "eUni," "euniversity.ch," "Swiss eUniversity," "eUniversity," "us," "we," or "our").


These Terms of Use ("Terms") govern your use of our website, apps, and other products and services ("Services"). As some of our Services may include catalogs or information that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this content and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or by using our Services if you have not yet created an account), you agree to be bound by these Terms, including the policies referenced in these Terms.

Who may study with us?

Swiss eUniversity is not a training provider; you study directly with SIMI Swiss, MI Swiss, or our university partners. You are only permitted to use our Services and study with us in accordance with these Terms and all relevant legal requirements if you are able to legally make agreements with the affiliate institutions of Swiss eUniversity. You must provide correct and complete information when you create your Swiss eUniversity account and later when you utilize specific features. You also agree to update your information as necessary to maintain its accuracy and completeness. Anyone under the age of 13 is not permitted to use or access any Content Offerings, and specific geographic areas and Content Offerings may have additional criteria and/or restrictions.

Our License Provided to You

We provide you with a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services, subject to these Terms and our policies (such as course-specific eligibility requirements and other terms). Unless you have our specific consent to do otherwise, you may only download anything from our Services for your own noncommercial use. You also agree that you will only create, access, and/or use one user account unless specifically authorized by Coursera and that you won't give anyone else access to your account or your account's login details. You do not acquire any ownership or intellectual property rights in our Services or the content you access by using our Services.

Changes to the Content Available

E-University offers lessons and content from SIMI Swiss, the London Academy of Sciences, partner universities, and other suppliers (collectively, "Content Offerings") ("Content Providers"). Even while we strive to offer top-notch content offerings from our content providers, unforeseen situations do occasionally happen. E-University maintains the right to alter any Content Offerings, including the point value or weight of any Assignment, Quiz, or other Assessment, either independently or in compliance with the requirements of the Content Provider. The sections below on disclaimers and limitations of liability apply to content offerings.

Academic Credit

Neither E-University, SIMI Swiss nor the London Academy of Sciences and partner universities recognizes the academic credit earned via our courses. However, our partners do recognize it. Academic credit is not awarded by E-University for successfully completing Content Offerings. Participation in or completion of Content Offerings does not result in an award of academic credit unless so specifically stated by a credit-granting institution. There is no guarantee that other institutions will accept credit even if it is granted by any one institution. You consent to not claiming credit for finishing a Content Offering until you have obtained a course certificate or another form of proof that the Content Offering was successfully completed. E-University, SIMI Swiss, teachers, and the related Content Providers are not required to have their Content Offerings approved by any accrediting body or educational institution.

Disclaimer of Student-Content Provider Relationship

Nothing in these Terms or elsewhere with regard to your participation in any Content Offerings by Content Providers: (a) creates a relationship between you and any Content Provider; (b) enrolls or registers you in any Content Provider institution or in any Content Offering offered by any Content Provider institution; or (c) grants you access to any Content Provider institution's resources.

User Content

You can share your content (also known as "User Content") with E-University, instructors, and/or other users using the Services, including your projects, homework, quizzes, examinations, and other submitted assignments. You are in charge of and have all ownership rights to the User Content you produce and distribute. Course content and other materials made available on the E-University platform by or on behalf of Content Providers or their instructors via the Services or Content Offerings are not considered User Content. Such Content Offerings as between E-University and Content Providers are governed by the pertinent contracts in place between E-University and Content Providers.

How user content may be used by BSUK and others

You grant E-University a fully transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, prepare derivative works based upon, publicly perform, publicly display, and otherwise use the User Content to the extent that you supply such User Content. In accordance with the terms of this license, E-University is allowed to let Content Providers utilize User Content with registered students, students enrolled in on-campus programs, or other learners not utilizing the Services. Nothing in these Terms shall limit other legal rights that E-University may have, such as those arising from other licenses, with respect to User Content. For any reason, including when we believe it violates these Terms or other rules like our Acceptable Use Policy or Code of Conduct, we reserve the right to remove or alter any User Content.


Regarding the Services, we appreciate your ideas, opinions, and other feedback ("Feedback"). By providing any Feedback, you give us permission to use it without restriction or payment to you. E-University, SIMI Swiss, LAS, or any partner universities do not give up the right to use similar or related Feedback that was already known to E-University, developed by our staff or contractors, or acquired from other sources, even after accepting your feedback.


We are concerned about our users' safety. While E-University makes every effort to safeguard the security of your account and any associated data, we cannot guarantee that unauthorized parties won't be able to circumvent our security precautions. Please alert support@simiswiss.ch as soon as you become aware of any possible compromise or unauthorized use of your account.

Third-Party Content

You will have access to and/or use content given by instructors, other users, and/or other third parties through the Services, as well as links to websites and services run by third parties. E-University makes no promises that any third-party information found on the Services or elsewhere will be free of offensive, inappropriate, or harmful content. This includes malware and other contaminants that could damage your computer, mobile device, or any files stored on it. Regarding your access to, use of, or inability to access or use such third-party content, E-University expressly disclaims any duty or obligation.

Trademarks and copyright

When using the Services, users are expected to respect the intellectual property rights of E-University, Content Providers, and other third parties. In line with the Copyright Act and other applicable laws, we have adopted and put into effect the E-University Copyright and Trademark Policy detailed below.

Research in education

E-University is dedicated to advancing the science of teaching and learning, and it may utilize data about your course participation for educational research. You can encounter many Content Offerings in the course of this investigation. Typically, research findings will be presented in aggregate form. Without your specific permission, no research findings will reveal your identity to the public.

Services for a Fee from BSUK

For a fee, E-University provides paid Services (such as course certificates for specific courses). All fees are listed in Pound unless otherwise specified. You are accountable for promptly using a payment method connected to the relevant paid Services to pay any fees and applicable taxes assessed by or on behalf of E-University. If your payment method is declined or your account is past due, we may use various collection practices to recover fees. Your location and other circumstances may affect the fees, and E-University maintains the right to modify any fees at any time and at its sole discretion. Any modification, update, or change will take effect right away after being posted through the applicable Services. As outlined in our Refund Policy below, refunds may be possible for paid Services.

Programs for degrees and academic certificates

You might be able to use the Services to sign up for University Certificate, MasterTrack, and Degree programs, as well as comparable ones, that are provided by our Content Providers on the E-University platform. These programs are offered online by our content suppliers, who also set the criteria for entry, refunds, and graduation or completion. Nothing in these Terms will prevent any institutional policies that our Content Provider establishes in connection with these programs from applying to you (such as student conduct codes of conduct); these policies will supplement these Terms, and to the extent there is a conflict between them and these Terms as between you and our Content Provider, our Content Provider's policies will take precedence.

Depending on the program, E-University or one of our Content Partners may be in charge of collecting the tuition and fee payments for these courses. We or our Content Partners reserve the right to use additional legal means to recover tuition and fees if your payment method is declined or your account is past due. Your location and other circumstances may affect the tuition and fees, and E-University and its Content Partners reserve the right, in their sole discretion, to alter any tuition and fees for upcoming semesters or equivalent payment periods. As outlined in our Refund Policy below, refunds may be possible for paid Services. You are urged to do your homework and think carefully about whether the tuition and other costs associated with the Content Offerings would support your career and financial objectives.

Each state, each nation, and each company may have different standards for various professions' professional licensure, certification, and work requirements. On the basis of your successful completion of a E-University Content Offering, E-University does not guarantee your licensing, certification, or qualification for any profession or position. You are recommended to look into whether the Content Offering you intend to enrol in satisfies your academic and/or professional needs before enrolling, as well as to research, comprehend, and abide by the laws in the applicable state and/or nation in which you work or intend to work.

Changing or discontinuing our services

Our services are continuously updated and improved. To the extent permitted by relevant law, we may change the requirements, add or remove features, and suspend (or completely terminate) some of our Services. As a result, E-University has the right to stop you from using any Service at any time. If you stop using a premium service, you might be eligible for a refund under our refund policy. Due to a variety of factors, such as applicable export control regulations or governmental limits on internet access, we might not be able to provide the Services in some regions or nations. You won't be held responsible for any such activity by any of E-University, its content providers, instructors, contributors, sponsors, and other business partners (collectively, the "E-University Parties"). Although we will be sorry to see you depart, you are free to cease utilizing our services whenever you like.

Export Regulations

You guarantee that neither your location nor your usual place of residence falls under any rules or restrictions that forbid E-University from granting you access to the Services under relevant Swiss law. Your physical location determines where you are. It is strictly forbidden to use a virtual private network service, IP routing services, or another such service to get around these restrictions. You represent that your name does not appear on any government sanctions, debarment, or exclusion lists (collectively, "Sanctions Lists"), export-control related restricted party lists, or lists of forbidden, denied or unverified parties. If you are added to any Sanctions List, you will immediately stop using the Services. You further guarantee that you won't export, re-export, transfer, or otherwise make use of the Services in a way that would contravene any relevant laws to any entity that is listed on a sanctions list. In spite of anything to the contrary in these Terms, if you violate the conditions in this section, E-University may immediately end all further responsibilities to you.


By using the Services or attempting to use them in violation of these Terms, violating any law or the rights of any third party, or using User Content, including without limitation any claim of infringement, you agree to indemnify, defend, and hold the Coursera Parties harmless from any and all claims, liabilities, expenses, and damages (to the extent that they are attributable to you under the applicable law).

Legal system and Location

SIMI Swiss, manages the Services, with the exception of the provisions made below. You acknowledge that the laws of Switzerland, excluding its rules on conflicts of law, shall govern these Terms. You and E-University agree to submit to the personal jurisdiction of and exclusive venue in the courts situated in and serving Zug, Switzerland, as the legal forum for any dispute relating to these Terms that is not subject to binding arbitration.

Any mandatory consumer safeguards under the law of the nation where we direct Services to you and where you have your usual residence shall not be affected by this clause.

Waiver of Class Actions and Binding Arbitration

You and SIMI Swiss/E-University agree to submit any and all disputes, claims, or controversies of any kind, whether grounded in statute, rule, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arises out of or relates to our Services, these Terms, and/or any other relationship or dispute between you and us, such as without limitation I the scope, applicability, or otherwise of I the Services;


Any and all Claims must be brought to final and binding arbitration in line with the current version of the Swiss Law, as amended. In the event of any conflict between this arbitration provision and the Rules, the arbitration provision shall prevail. If you opt to start the arbitration process, you agree to pay the $200 filing fee (or any other amount specified by the Rules), and we agree to pay the remaining filing fee and any further deposits needed to start the arbitration process. The costs of the arbitration hearing, including the arbitrator's fees, will be covered by us; however, other expenditures, like legal fees and travel costs to the arbitration, must be paid in accordance with the Rules and any relevant laws. Any costs related to the arbitration that we start will be covered by us. All Claims shall be resolved by a single, impartial arbitrator chosen in line with the Rules.


The arbitrator must be a retired judge or an active member in good standing of the bar in any UK state who has been actively practicing law for at least five years. The arbitrator must uphold legal claims of privilege. Regardless of which side wins the arbitration, and unless otherwise specified above or inconsistent with relevant law, each party is responsible for paying its own attorney, expert, and witness expenses. You will have the chance to attend the hearing and be heard in any arbitration proceedings, which will be held in the federal judicial district where you currently reside. The arbitrator's ruling will be final, enforceable in any federal or state court with jurisdiction, and binding on the parties. You and I agree that the arbitration shall be kept private and that neither the existence of the arbitration nor any aspect of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged, any testimony or other oral submissions, and any awards) will be disclosed to any third party outside of the arbitration unless such disclosure is legitimately required in court proceedings involving the arbitration or by applicable disclosure rules and regulations.


In relation to any Claim, neither you nor E-University may represent a class of claimants or take part on behalf of a group of claimants. Arbitration of the Claims cannot be done on a class- or representative-based basis. Only your individual Claims and/or those of E-University can be decided by the arbitrator. The arbitrator is not permitted to combine or join the claims of other parties or individuals who may be in a comparable situation. As a result, you and I agree that our arbitration will not be governed by the Supplementary Rules for Class Arbitrations. Regardless of any applicable state law, this arbitration provision and the rules governing the arbitration it contemplates are governed by the laws of the Switzerland.


You or we may still file a complaint with a federal, state, or local government agency despite this arbitration agreement. As long as the case is still pending in small claims court and progresses only on an individual (non-class, non-representative) basis, you and we also have the ability to use self-help remedies like set-off or to file qualifying claims there. The right to seek provisional or ancillary relief, such as pre-arbitral attachments or preliminary injunctions, remains open to both you and us, and any such request won't be interpreted as violating any of the terms of this agreement or as a waiver of the right to have disagreements resolved through arbitration as specified in this clause.


Except for the restrictions against any Claim being handled on a class or representative basis, a court may sever any part of this binding arbitration and class action waiver section that it finds to be unenforceable, and the remaining parts of this arbitration provision will still be valid and enforceable. Any waiver of any term of this Section must be put in writing and signed by the party making the waiver in order to be valid. Any other provision of these Terms will not be waived or affected by such a waiver.



Changes to the Terms

We reserve the right to change the Terms at any moment, based solely on our discretion. Any changes to the Terms will take effect right away once we post them. We will use commercially reasonable efforts to notify you of any major changes to the Terms by means of a notice on the website, an email, another method, or a combination of methods. Your continued use of the Services following the posting of any modifications, whether or whether you get notice, indicates your legally binding acceptance of the updated Terms.

Suspension; Waiver

No other terms of these Terms will be affected if it turns out that a particular provision is not enforceable. If you violate these Terms and we don't take immediate action, it doesn't mean that we are waiving any of our rights (such as taking action in the future).

Content Creators

As third-party beneficiaries of the Terms, our Content Creators and Integrated Service Providers may enforce the sections of the Terms that apply to them.

General Information

Our purpose is to give access to the finest education in the globe. We greatly believe in safeguarding free speech and expression for our users, in addition to academic freedom for our Content Providers and teachers. Additionally, we want to ensure that all of our users and teachers feel secure and at ease while utilizing our Services. We have established this policy to ensure that participants in our online community and other users of our Services understand and adhere to the rules.


We may delete or modify improper content or behavior that has been recognized or reported to us. We may suspend, deactivate, or terminate a user's access to all or a portion of the Services on an individual basis.


You may not use our Services to distribute content that Contains unlawful content or supports illegal acts with the purpose of engaging in such activities. Please bear in mind that BSUK/LAS is used by users as young as 16, and we do not permit anything that is improper for these individuals.

Prohibited Action

You are prohibited from using our Services to share content that:

• Contains serious threats or arranges violent activities in the real world. We do not permit content that presents a real danger of bodily injury or property damage, legitimately threatens persons or public safety, or organizes or supports violence.

• Assaults others. We welcome comments on persons and things of public interest, but anything that is abusive or otherwise improper toward private individuals is not permitted.

• Infringes upon intellectual property, personal privacy, or other rights. Do not distribute anything that you do not have permission to share, claim as your own stuff that you did not produce, or otherwise violate or misappropriate the intellectual property or other rights of others. Always acknowledge things you use or cite to their original author.

• Spamming others. Do not distribute commercial, promotional, or solicitation information that is irrelevant or improper.

• Otherwise, it breaches the Terms of Service for Bizschool UK.


Please be aware that certain Content Offerings may be subject to additional regulations and limitations.

Further Prohibited Action

You are also prohibited from:

• Violating any local, state, national, or international legislation, as well as any contractual or fiduciary commitments.

• Share your password, allow others to access your account, or take any other action that might put your account at danger.

• Attempt to access the account of any other user.

• Reproduce, transmit, sell, resell, or otherwise misappropriate any material from our Services unless expressly permitted to do so.

• Access, modify, or utilize restricted parts of our systems unless expressly allowed to do so.

• Break or bypass our authentication or security procedures or otherwise test the vulnerability of our systems or networks unless expressly allowed to do so.

• Attempt to reverse engineer any aspect of our Services.

• Try to disrupt any user, host, or network by transmitting a virus, overloading, spamming, or mail-bombing, for example.

• Utilize our Services to spread malware.

• Use our Services or any BSUK/LAS platform capability for anything other than completing online courses or pedagogical reasons.

• Impersonate a person or institution or misrepresent your association with them.

• Encourage or aid anybody in accomplishing any of the items on this list.

Policy on Intellectual Property and Trademarks

When utilizing the Services, E-University expects its users to respect the intellectual property rights of our Content Providers, Teachers, Students, and other Third Parties.

General information

E-University/SIMI Swiss respects the intellectual property rights of our Content Providers, instructors, users, and other third parties, and our users are expected to do the same while utilizing the Services. We retain the right to suspend, deactivate, or terminate the accounts of users who persistently infringe on the copyrights, trademarks, or other intellectual property rights of others, or are repeatedly accused of doing so. If you suspect that content on the E-University/SIMI Swiss platform violates your copyright, the authority allows you (or your agent) to submit us a notification requesting that the content be withdrawn or that access to it be stopped.

Notification Details

The physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right allegedly infringed; identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the platform are covered by a single notification, a representative list of such works); identification of the material that is claimed to be infringing or the subject of infringing activity; and information reasonably sufficient to permit the service provider to locate the material the complainant's name, address, telephone number, and email address (if accessible); a declaration that the complaining party has a good faith conviction that the copyright owner, its agent, or the law has not permitted the material's use in the way in question; and a declaration under penalty of perjury that the information in the notice is true and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly being infringed.

Contact Information

Notices must comply with the authority’s then-current statutory requirements. Notices and counter-notices about the Services may be sent either:

Copyright Agent, E-University/SIMI Swiss

Blegistrasse 7, 6340 Baar, Switzerland

Email: support@simiswiss.ch

We recommend consulting with a legal professional before submitting a notification. Also, be aware that the authority may impose fines for fraudulent accusations.

Additionally, E-University/SIMI Swiss respects the trademark rights of others. E-University/SIMI Swiss may, at its sole discretion, update, suspend, deactivate, or terminate accounts containing any other content that misleads others or violates another's trademark. If you are worried that someone may be using your trademark without authorization on our Services, please send us an email at support@simiswiss.ch, and we will evaluate your claim. If we think it appropriate, we may delete the offensive content, warn the user who uploaded it, and/or temporarily or permanently deactivate or suspend the user's account.

Ethics Code

The following Ethical Code must be followed by all users who participate in the E-University Programs

General Information

All participants in Content Offerings must accept the following code of conduct.


1. I will register for only one account unless E-University/SIMI Swiss officially authorizes me to register for other accounts.


2. According to the E-University/SIMI Swiss Plagiarism Policy, my homework, quizzes, exams, and other assignments shall be my own work (unless for assignments that specifically accept cooperation).


3. I will not share the answers to homework, quizzes, examinations, and other tasks with anyone else (except to the extent an assignment explicitly permits sharing solutions). This includes both my own solutions and any solutions offered by the instructor or other students.


4. I will not engage in any additional actions that dishonestly improve or harm my results or the outcomes of others.

Any breach of this code may result in the suspension, disabling, or termination of your access to all or a portion of the Services.

Policy on Refunds

Please also keep in mind that we take violations of our Terms of Service and Ethics Code very seriously, and we are under no obligation to provide refunds to users who violate these or other E-University/SIMI Swiss/Partners policies, even if their requests are made within the designated refund period.

General information

Please refer to the material below for specifics on our refund timeframes and rules. Please note that our rules for subscription payments and one-time payments for course, specialty, and guided project purchases are distinct, and that payment alternatives may vary per product. Please note that we take breaches of our Terms of Service and Honor Code very seriously, and we are under no obligation to issue refunds to users who break these or other E-University/SIMI Swiss regulations, even if their refund claims are submitted within the refund period. Similarly, we are under no obligation to provide late reimbursements to users who fail a Content Offering or are otherwise dissatisfied with their final grade.


Please visit our Learner Help Center for more information on our refund procedure, including details for claiming a refund.

Monthly Subscriptions

E-University/SIMI Swiss does not accept refunds for month-to-month membership purchases. To prevent being charged during a promotional free trial period, you must cancel your subscription prior to its expiration. E-University/SIMI Swiss retains the right to compel you to pay for a one-month membership in order to acquire a course and/or specialty certificate if you finish a course within the free trial period.


Your membership will continue a month-to-month basis until you cancel or unless E-University/SIMI Swiss suspends or discontinues the service. For subscriptions to individual specializations, E-University/SIMI Swiss will automatically terminate your subscription at the end of the monthly period in which you earn a specialization certificate for the specialization, unless you subscribed via a third party marketplace that restricts our ability to do so, such as in-app purchases through the Apple App Store. Please visit the third-party marketplace for policy-related information. You must cancel your membership prior to the monthly renewal date in order to prevent being charged again.


If you cancel your membership, the cancellation will take effect at the end of the current billing cycle; you will continue to have access to your subscription for the duration of the billing cycle, but there will be no reimbursement.


Submit a refund request via the Learner Help Center within 14 days of your payment to get a full refund of your E-University/SIMI Swiss Plus subscription fee. After this 14-day period, requests for refunds will not be honored. In lieu of a return term, certain E-University/SIMI Swiss Plus memberships may feature a free trial period. If you do not cancel during the trial period, you will be charged the full price of the subscription and will not be eligible for a refund.


Your E-University/SIMI Swiss Plus membership will continue for the subscription period selected at the time of purchase and will thereafter renew automatically until you cancel your subscription or E-University/SIMI Swiss suspends or discontinues the subscription.


If you cancel your membership after the refund period, you will retain access until the end of the subscription period and will not be charged for the next payment cycle.

Purchases of Individual Courses and Specializations

E-University/SIMI Swiss will provide a full refund if you cancel your paid enrollment in a standalone course within 14 days of payment or until you have received your course certificate, whichever comes first. E-University/SIMI Swiss will give a full refund if you pre-enrol and pay for a course until 14 days after the course begins or until you have received the course certificate, whichever comes first. Once you have received a course certificate in exchange for payment, you are not entitled for a refund, even if it is within 14 days. If you do not complete the course within 180 days, your registration will expire, and you will be required to pay to re-enroll. However, if you're taking a course through your company, organization, or a E-University/SIMI Swiss sponsored program (such as E-University/SIMI Swiss for Business, E-University/SIMI Swiss for Governments or Organizations, E-University/SIMI Swiss for Refugees, or other E-University/SIMI Swiss Social Good programs), you can earn your certificate as long as your company's contract with E-University/SIMI Swiss is active and your access has not expired according to the terms of that contract, or E-University/SIMI Swiss is still running the sponsored program. Likewise, the conditions of the agreement between your organization and E-University/SIMI Swiss will govern refunds and cancellations.


E-University/SIMI Swiss will provide a full refund if you cancel your one-time, paid enrollment in a speciality until 14 days after payment, or until you obtain a course certificate for any course in the specialization, whichever comes first. If you pre-enrol and pay for the Specialization, E-University/SIMI Swiss will provide a full refund until 14 days after the first course in the specialty begins, or until you obtain your first-course certificate for any course in the specialization, whichever comes first. Within 14 days of earning your first-course certificate for any specialized course, you are not entitled for a refund. Unless otherwise specified during the registration procedure, you have one year to finish a specialty after purchasing it.


Not withstanding the preceding, certain courses and specializations may be subject to shorter refund periods (e.g., for courses that are part of certain programs, you will only be eligible for a full refund until seven days after your payment date). In these instances, the shorter term will be specified during the registration procedure for the course or specialty.

Guided Projects

E-University/SIMI Swiss does not accept refunds for guided project payments. If you do not obtain your completion certificate within 180 days after registering for a guided project, your registration will expire and you will be required to pay to re-enroll in order to finish the guided project and receive your completion certificate. If you're taking the guided project through your company, organization, or a E-University/SIMI Swiss-sponsored program (e.g. E-University/SIMI Swiss for Business, E-University/SIMI Swiss for Governments or Organizations, E-University/SIMI Swiss for Campus, E-University/SIMI Swiss for Refugees, or other E-University/SIMI Swiss Social Good programs), then you can earn your certificate as long as your company's contract with E-University/SIMI Swiss is active and your access and/or invitation has not expired or been terminated in accordance with the terms of that contract or CSE Likewise, the conditions of the agreement between your organization and E-University/SIMI Swiss will govern refunds and cancellations. If you subscribed through a third-party marketplace that restricts our ability to offer refunds — for example, in-app purchases through the Apple App Store — please contact the third-party marketplace for details about their refund policy.

Bachelor's, Master's, and Doctor’s Certificate Programs

The Content Provider delivering the Degree, MasterTrack, or University Certificate program establishes and administers its refund policy. These Content Providers convey to students their refund procedures.

Additional Paid Services

European Users Withdrawal Right

In addition to the foregoing refund procedures, if you have a right of withdrawal under the laws of your country, including any applicable European Union regulations, then:


    • You have a 14-day deadline to exercise your right of withdrawal. You may terminate your agreement with E-University/SIMI Swiss for the Services without giving a reason and without incurring any further expenses, other than those outlined in this section.
    • The withdrawal period ends 14 days from the date on which the contract was completed. However, you do not have a right of withdrawal a) if the Services have already been fully performed with your prior express consent and with your acknowledgement that you will lose your right of withdrawal once we have performed the Services or b) if the Services have begun with your prior express consent and with your acknowledgement that you will lose your right of withdrawal upon beginning use of the Services.
    • To exercise your right of withdrawal, you must tell us of your desire to withdraw from this contract by a clear declaration (e.g., a letter delivered by mail or an e-mail). You may use the sample form provided below, but it is not required.

Example of Withdrawal Form

Example of Withdrawal Form (complete and return this form only if you wish to withdraw from the contract):


    • To E-University/SIMI Swiss Blegistrasse 7, 6340 Baar, Switzerland
    • I/We () hereby give notice that
    • I/We () withdraw from my/our () contract of sale for the following service: (),
    • Ordered on () and delivered on (),
    • Name of the customer(s)
    • Address of the customer(s)
    • Signature of the customer(s) (only if this form is notified on paper),
    • Date

You may also send the model form or any other unequivocal declaration to us online at https://euniversity.ch/contact/ You will have exercised your right to withdraw within the 14-day withdrawal period if you send the message before the deadline. By exercising their right of withdrawal, the parties are released from their contractual duties. If you exercise your right of withdrawal, all supplementary contracts will cease automatically.


If you withdraw from this contract, we will repay any monies received from you, including the cost of delivery, without undue delay and in any case not later than 14 days from the day we are notified of your intention to rescind this contract in line with this provision. Unless you have specifically agreed differently, we will provide a refund using the same method of payment that you used for the initial transaction, unless you have expressly agreed otherwise. Regardless, you pay no expenses as a result of this refund.


If you wish the Services to commence during the 14-day withdrawal period, you must make a specific request and agree that you will lose your right to withdraw after the service has been performed in full. If you exercise your right of withdrawal prior to the completion of the Services, you will be responsible for our reasonable expenses, which will be proportional to what has been delivered up until the time you notified us that you were exercising your right of withdrawal.


You must provide evidence that you are exercising your right of withdrawal in line with this article. Except as otherwise stated in this article, you shall incur no obligation as a result of exercising your right of withdrawal.

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